Monday, October 4, 2010

Chapter 4

Chapter 4
1.    Name the six main pieces of the e-commerce site puzzle.
        Human Resource, Site's design, Organizational capability, telecommunication, Hardware, Software.
2.    Define the systems development life cycle and discuss the various steps involved in creating an e-commerce site.
      System development life cycle is a methodology for understanding the business objectives of any system and designing an appropriate solution. A life cycle methodology does not guarantee success, but it helps in creating documents that communicate to senior management that objectives of the site, important milestones and the uses of resources so that adopting the life cycle is way better than having no plan at all.
3.    What are the three main factors to consider when choosing the best platform for your Web site?
      Page deliver, page generation and page content.
4.    Why is Web server bandwidth an important issue for e-commerce sites?
        To make sure there is enough room for all the customer to hit at the same time.
5.    Compare and contrast the various scaling methods. Explain why scalability is a key business issue for Web sites.
      Scalability refers to the ability of a site to increase in size as demand warrants. Vertical scaling increase the processing power of individual components and Horizontal scaling use to employing multuple computers to share the workload and increase the footprint of the installation.
6.    What are the eight most important factors impacting Web site design, and how do they affect a site’s operation?
       Functionality, Informational, Ease of use, Redundant navigation, Ease of purchase, Multi-browser functionality, Simple graphics, Legible text.
7.    Name and describe three tools used to treat customers individually. Why are they significant to e-commerce?
       Widget are pre-built chunk of code that executes automatically in your HTML and allow wide variety of tasks. CGI is the interaction between browser and server. ASP allow for dynamic pages. 
8.    What are some of the policies e-commerce businesses must develop before launching a site and why?
     Privacy policy and accessibility rules.

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